1. Introduction
Welcome to RevRise ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@revrise.in.
When you visit our website https://revrise.in (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.
2. Information We Collect
Personal Information You Disclose to Us. We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use.
- Account Data: Name, email address, password hashes, and business details.
- Customer Feedback Data: Information inputted by your customers through our review routing links.
- Billing Information: We use secure third-party payment processors (e.g., Stripe/Razorpay) and do not store raw credit card numbers on our servers.
3. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To provide and deliver the Services you request.
- To send administrative information to you, including product updates and policy changes.
- To fulfill and manage your subscription orders.
4. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This includes third-party service providers like Google APIs (for review routing integration) and our hosting/database providers (Vercel, Supabase/InsForge).
5. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
6. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Privacy Rights
Depending on your location, you may have the rights to request access to the data we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form to privacy@revrise.in.